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Lean service well operations with HR practices incorporated

Lean service operations are people centred and people driven. However, organisations are generally tactical and reactive when dealing with the human element of lean service operations. They frequently focus on lean tools and techniques, thus overlooking the human element. They might train employees...

Successfully driving the value mechanisms for digitally

Advanced services are a new route for manufacturers to secure competitive advantage in the market. With rising availability and adoption of digital technology, building an advanced service business model is becoming easier than ever. However, manufacturers still face substantial challenges...

Create Synergy by Engaging With Higher Education

It’s safe to say that you’re currently spending a lot of time with your spouse in very tight quarters—more time than you’ve spent together in years or ever. You’re both trying to work from home, manage the household, and care for your—getting quite stir-crazy—kids. Lorem ipsum dolor sit amet, consectetur…

Three secrets to Beat Performance Anxiety

Anyone who’s ever been in a similar situation—and that’s all of us—can empathize. Even with tasks we've done a million times—like speaking a second language, walking up stairs, or navigating the grocery store—under pressure or observation, we get psyched out. We lose the most basic skills. Lorem ipsum dolor sit…
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Supply Chain 4.0: A New Strategic Management System

It is tempting to think that Supply Chain 4.0 consists primarily in implementing a set of disruptive Industry 4.0 technologies. However, to transform from a traditional to a fully digital and interconnected supply chain requires a new way of strategic supply chain management. There are four key questions to be…
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Implementing Blockchain for Supply Chain Traceability

ManMohan Sodhi, Professor of Operations and Supply Chain Management at Cass Business School, discusses the possible benefits businesses seek from implementing blockchain, specifically for supply chain traceability, and the factors critical to the success of the implementation. Most finished goods emerge...